MESSAGING POLICY
Last Updated: June 2026
Zeuz Virtual Offices (“Zeuz”, “Zeuz Virtual Offices”, “we”, “our”, or “us”) provides business communication services, including SMS messaging, WhatsApp Business communications, AI Virtual Operator services, local phone numbers, and related communication tools.
This Messaging Policy explains how our messaging services may be used and outlines the responsibilities of customers using these services.
By using any communication service provided by Zeuz, you agree to comply with this Messaging Policy.
COMMUNICATION SERVICES
Zeuz may provide communication services including:
- • SMS Messaging
- • SMS Verification Code Reception
- • WhatsApp Business Messaging
- • AI Virtual Operator Services
- • Voice Communications
- • Local U.S. Phone Numbers
- • Business Communication Platforms
- • Customer Communication Tools
Service availability may vary based on geographic location, telecommunications providers, third-party platforms, and applicable regulations.
CONSENT TO COMMUNICATE
Customers are responsible for obtaining any necessary consent before communicating with third parties through services provided by Zeuz.
Customers agree not to send messages to individuals who have not authorized or reasonably expected such communications.
Zeuz may require verification of customer identity or account ownership before activating communication services.
ACCEPTABLE USE
Communication services may only be used for lawful business and personal communications.
Examples of permitted uses include:
- • Customer support
- • Business communications
- • Appointment reminders
- • Transactional notifications
- • Business inquiries
- • Account-related communications
- • One-to-one messaging
- • Customer-requested communications
PROHIBITED ACTIVITIES
The following activities are strictly prohibited:
- • Spam or unsolicited bulk messaging
- • Fraudulent communications
- • Phishing attempts
- • Identity impersonation
- • Harassment or abusive messaging
- • Illegal marketing activities
- • Misleading communications
- • Transmission of malware or harmful content
- • Activities that violate carrier, telecommunications, or platform policies
- • Activities that violate WhatsApp, Meta, telecommunications carrier, or messaging provider requirements
Zeuz reserves the right to suspend or terminate services immediately if prohibited activity is detected.
SMS SERVICES
SMS services are provided on a best-effort basis through third-party telecommunications providers.
Zeuz does not guarantee:
- • Delivery of all messages
- • Delivery timing
- • Availability of all carriers
- • Availability of verification codes from all platforms
- • Continuous operation of third-party networks
Message delivery depends on multiple factors outside the control of Zeuz.
SMS VERIFICATION CODES
Some Zeuz phone numbers may be capable of receiving SMS verification codes from banks, platforms, and online services.
However, Zeuz does not guarantee:
- • Acceptance by any specific bank
- • Acceptance by any specific platform
- • Receipt of all verification codes
- • Ongoing compatibility with third-party systems
Verification code availability may change without notice due to carrier or platform policies.
WHATSAPP BUSINESS SERVICES
Zeuz may assist customers in using WhatsApp Business and related communication tools.
WhatsApp services remain subject to the policies and approval processes of Meta Platforms and WhatsApp.
Zeuz does not guarantee:
- • Approval of WhatsApp Business Accounts
- • Approval of Display Names
- • Approval of Phone Numbers
- • Continuous availability of WhatsApp services
Customers are responsible for complying with all WhatsApp and Meta policies.
AI VIRTUAL OPERATOR SERVICES
AI Virtual Operator services are designed to assist with inbound business communications.
Although designed to provide useful and accurate responses, AI-generated communications may contain inaccuracies or misunderstand context.
Customers remain responsible for reviewing information and making final business decisions.
AI Operator services should not be relied upon for legal, medical, financial, tax, or professional advice.
MESSAGE AND CALL RECORDS
To provide communication services, Zeuz and its authorized providers may process information such as:
- • Phone numbers
- • Call metadata
- • Message metadata
- • Delivery status information
- • Communication logs
- • Account activity records
Information is handled in accordance with our Privacy Policy.
MESSAGE FREQUENCY
Message frequency varies depending on customer activity and service usage.
Zeuz does not send recurring marketing messages unless specifically authorized by the recipient.
MESSAGE AND DATA RATES
Standard carrier message and data rates may apply.
Customers are responsible for any charges imposed by their telecommunications provider.
OPT-OUT OPTIONS
Recipients who no longer wish to receive SMS communications may reply:
STOP
to discontinue future SMS communications where supported.
For assistance, recipients may reply:
HELP
or contact Zeuz directly using the contact information below.
SUSPENSION OR TERMINATION
Zeuz reserves the right to suspend, restrict, or terminate communication services if:
- • This Messaging Policy is violated
- • Fraudulent activity is suspected
- • Payment obligations are not met
- • Regulatory compliance concerns arise
- • Service provider requirements are violated
CHANGES TO THIS POLICY
Zeuz reserves the right to update this Messaging Policy at any time.
Changes become effective immediately upon publication on the website.
Continued use of Zeuz communication services constitutes acceptance of any updated policy.
CONTACT INFORMATION
For questions regarding this Messaging Policy, please contact:
Email:
info@zeuzvoffices.com
WhatsApp:
https://wa.me/13054247709
Phone/SMS
tel:+13054247709
Website:
https://zeuzvoffices.com
By using Zeuz communication services, you acknowledge that you have read, understood, and agreed to this Messaging Policy.